call center agent

Tagged Discussions

Have you ever talked to a rude or sarcastic call center agent?

meumeu25 @meumeu25 (913) • United Arab Emirates 4 Jul 12

I once talked to a sarcastic call center agent, it was sad because that agent is also from my country. So I was talking to her about an enquiry of my order online in english. At first she was talking so sweetly and nicely. When I...

call center agent

3 responses

The Call Center Disgrace (An agent who is making fun of his client)

Metatronik @Metatronik (6198) • Pasay, Philippines 19 Dec 11

I just browsed my facebook and one of my friend's status or update had caught my attention because of this call center agent who is making fun of his customer. http://www.youtube.com/watch?v=AxAMiapSoxo Even Direk Joey...

5 responses •

1 person

Working in two centers simultaneously

stuckonu @stuckonu (726) • Philippines 19 Sep 11

I am currently employed and looking for a part time job. Is it possible to be employed in another call center? I have done it before but now it seems that no other call centers are accepting applicants that are currently employed....

call center

part time

2 responses •

1 person

Call Center Job

Arman09 @Arman09 (6) • Philippines 8 Sep 11

Hi,lotters! Is there anyone here working as a call center agent? I've already worked in different call centers, but I didn't last long. I would usually go on awol after 2-3 months. The longest time I stayed in the call center was...

call center agent

high paying job

stressful job

1 response

to look for another job? or to stay here?

janefatima @janefatima (347) • Philippines 14 Jun 11

I am a full time call center agent handling once of the easiest account. When I was an outbound agent I used to take calls for about of 300-600 calls per shift. Now, I am handling as an inbound agent an average of 4 calls in a day...

4 responses

Uneasy job as a call center agent

janefatima @janefatima (347) • Philippines 7 Jun 11

I am a call center agent after I switched my career being a medical representative. This is not my line of studies actually since I am into medical but I choose to be a call center agent where we provide customer satisfaction. It...

call center agent

job

medical representative

studies

3 responses •

1 person

"Unfriendly" clients

juggerogre @juggerogre (1653) • Philippines 17 Aug 10

My friend shared me his story about one of their clients that called during his shift. He's working as a call center agent in a bank. He is kinda new to this job. To make the long story short the client became irritated at some...

call center agent

unfriendly client

work

8 responses •

1 person

i want to go back to my field...

charlenmendoza @charlenmendoza (922) • Philippines 8 Jun 09

i am computer engineer by profession but im working as call center agent/telemarketer. i have my time as engineer in one of the bank here in the philippines, until they decided to outsource their engineering department to IBM....

1 response •

1 person

How is life working in a call center?

annalou123 @annalou123 (34) • Philippines 24 Mar 09

One of the most trendy job today here in philippines is in call center industries. I just like to know the feedbacks from those who knows and form those who really experienced working in call center.

agent

call center

call center agent

customer representatives

Worst customer service you have experience?

risk_taker20 @risk_taker20 (2096) • Philippines 14 Nov 08

Can you share us some experiences when calling the customer service of companies? I had my fair share here in Manila. The best customer service agents are here for outsourcing companies but the local companies has the worst call...

call center agent

customer service

local filipino companies

outsourcing

outsourcing companies

quality customer service

3 responses •

1 person

What is the best call center company for you?

mimingsi @mimingsi (151) • Philippines 20 Sep 08

hi there! I'm studying the different call centers before I'd venture into applying for a part-time job. Do you have any idea which company has--- 1. the biggest salary offer 2. good working environment 3. good management 4....

bpo

business process outsourcing

customer service representative

technical support representative

1 response

you are a call center agent?

tyler1990 @tyler1990 (47) • Philippines 19 Aug 08

im a call center agent in the philippines, actually this is my first time to work as a call center agent, this is my 3 month. so for im doing just fine. im learning everyday, every call i received I learned. What about you guys?...

4 responses •

1 person

did you ever release a call?

nike_myth123 @nike_myth123 (518) • Philippines 28 Oct 07

alright guys, let be honest. as an agent, was there ever a time that you release a call just because you feel like it? or was it because you don't feel the other person on the other line? as for me, as much as i don't want to...

call center agent

6 responses

as a call center agent, are you a fast typer?

nike_myth123 @nike_myth123 (518) • Philippines 25 Oct 07

i dont have typing class back in college days and we dont have computer at home before so when i started as an agent it was a little bit hard for me since you have to talk and document at the same time. how do you rate yourself?...

call center agent

5 responses

Are you a call center agent?

eva_diva @eva_diva (287) • Philippines 13 Jul 07

Would you love to be a call center agent? Here in the philippines, after peopl graduate, probably 50% of those graduates will be employed as call center agents. It says a lot about Filipinos, their personality and their good grasp...

call center agent

career

jobs

5 responses •

1 person

call center agents

mushymai @mushymai (43) • Philippines 12 May 07

Is it really the solution to unemployment. more work according to Pres. GMA. Im starting my work on tuesday. and i really don't know what to expect. anyone of you who has experience in working at a call center alreadY? how was it?...

7 responses •

3 people

I want to go to Canada, could anyone help me?

g3n3j0rd @g3n3j0rd (720) • Philippines 5 May 07

I would want to go to Canada. It's a beauiful place and it provides lots of opportunities. I work as a customer service representative in a call center here in the Philippines and I heard that Canada is looking for agents to work...

call center agent

canada

customer service representative

1 response

What comes next after Graduation? Call Center Agent????

Jho12345 @Jho12345 (82) 16 Apr 07

Fresh graduates nowadays are really having a hard time looking for a job, but once you browse newspapers there were a lot of Job postings. In need for this, in need for that and so on and so forth... Is there really a great...

call center agent

graduation

student

2 responses •

1 person

What do you think about working in a call center company?

tinmj154 @tinmj154 (39) • Philippines 7 Apr 07

Pros and Cons of working in a call center (Health, Finacial Status, Relationships with Family and Love ones, Religion).

call center agent

4 responses

Are you happy with your current job?

myworld_and_you @myworld_and_you (1223) • Philippines 26 Feb 07

I work in a call center industry for 9 months already. It's quite tiresome because here in the Philippines, call centers's business hours are during night time because most of our customers are americans. If not, they are those in...

1 response